OUR PROCESS

From our initial meeting to the completion of your project, our number one goal is to exceed your expectations. We install economical projects with great resell value along with large outdoor living staycations. When you choose to work with us, you get a project manager to communicate important information and oversee the installation of your project. Here’s what you should expect.

OUR PROCESS

Before we can begin construction, there are many tasks that must be completed. We do this efficiently by using project, customer service and communication tools and technologies along with a great staff that all share the same vision of excellence. Below are the steps we take to ensure you are 100% satisfied with your choice.

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1. Initial Visit

What Can I Expect During This Visit?

You can schedule your free consultation by calling our office or submitting online. We will send an experienced tech or designer to your home to gather information and advise you on your project. We can typically provide an estimate at that time, so you’ll know exactly what it will cost for your deck installation, patio enclosure, roof replacement, or any other type of exterior home improvement project.

We will take measurements and photos
We will show you photos to determine how you want your project to look
We will discuss material options and cost
We will answer any questions you have about HD Exteriros

2. Free Design and Inspection

We will provide an exact quote for the job when we meet. If the estimate will require more time, or it is insurance related, your tech will schedule a follow-up appointment so that he/she has the time required to properly price your job.

Exact Quote

When we say Exact Quote, we mean it. This is not an estimate, we guarantee the price for 1 full year. You will never be asked to pay more during the construction process. If the original project is modified by you during installation, we will address those changes fairly as they occur.

3. Project Management Portal

Communication is Key!

We’ll add you to our job portal so you’ll always know the status of your job and of any delays in the schedule. You will get regular updates as your job progresses and learn of any hiccups when we do. All of the members of our team will be alerted if your job is behind schedule or has delays so we can make it a top priority.

4. Construction Drawings

For projects requiring building permits, we typically include detailed framing drawings which serve several purposes.

• Building officials may want additional details included before issuing a permit

• Building inspectors prefer them

• Installation crews use them and that reduces mistakes

• Home owners love them because they know exactly what they are getting

5. HOA APPROVAL & PERMITS

We Handle The HOA

Many projects will require HOA approval before construction can start. Team HD will prepare the HOA application, including all relevant drawings and samples, and deliver that to you in time for your next HOA meeting. You don’t have to worry about anything, we will handle this for you!

And Building & Zoning Permits

All of the costs for obtaining relevant building permits are included in the price of the job. Most importantly, we will be responsible for passing final inspections, not you!

6. Materials & Scheduling

Scheduling will depend on several factors – the time of year, the weather of course, and any deadlines you may have for an event at your home. We love happy customers, and projects built on time lead to happy customers. With that, there are many factors that we cannot control but we always strive communicate realistic time frames for completion and our goal is to exceed all of your expectations.

7. Installation & COMPLETION

Now its time to install your new project. This may take days, weeks, or even months to complete depending on the size and scope of the work. Your project manager will keep you informed every step of the way and a crew leader will be onsite to answer any questions that you may have. Once complete, we will schedule a walk thru to make sure there are no unresolved “punch list” items that need to be done. Once have completed the job to your satisfaction it’s time to invite friends and family to see your new look!

Our Customers Really Like The Process!

HD Exteriors

4.7

Based on 171 reviews

Write a review

Professionalism from start to finish from the initial phone conversation to the execution of the entire project. Couldn’t be more happier with the results and hard working team throughout the entire process. Highly recommend and will do business again in the future.Absolutely love my custom resurfaced deck! Thank you.

Markus Dunn

1692026736

HD Exteriors was excellent! From the beginning to the end of our project, they took care of all the details. They handled our HOA paperwork, surveying, and permitting. They gave excellent advice about the design and choosing materials and colors. They also helped us with the financing company. HD Exteriors is amazing!

Demetrio Ford

1691331457

Our new bluestone patio is gorgeous—the pictures don’t do it justice. Not only is it perfectly installed, but it was designed to exactly fit the space and compliment the style of our 110 year old Queen Anne house. From the guy who did the estimate, to the office staff, to the project manager, to the carpentry crew to the stone masons, every person on the HD team was super—skilled and professional. Also, everything happened on time and on schedule. I would definitely hire them again.

Jacey Eckhart

1686171372

HD Exteriors built a new deck for me and did a phenomenal job. They took care of all the paperwork, started the build in a timely manner, addressed any questions/concerns I had, and finished the deck in time. It was a smooth and painless process. The team for my deck was also very friendly and professional. I’m very happy with my deck. It’s high quality and without a doubt, the best one in my neighborhood. Highly recommend HD exteriors!

Amrit Kaur

1682870250

We hired HD Exteriors to build a screened porch on our small brick rambler. We met with Corey from the design team initially. Out of all the quotes we received, we appreciated Corey's clear vision and design option. Mike was our foreman. He was responsive to our questions and concerns. The office staff and other crew members - electrician, roofers, etc. - were also good, professional, and on time. But the best out of all were our two assigned workers - Jose & Oscar - who basically removed and built the porch from the ground up. They came in the cold, wind, and rain and worked tirelessly on the job. We were amazed at how efficient they were. The porch itself is more beautiful than we expected. Hire this company; they do know what they are doing. The county inspector even commented more than once that they do high quality work.

Molly Wassman

1682116309

Just like other reviewers, we will definitely be writing another review or updating this one after the work on the patio starts and is completed, which is over a month from now. In the meantime, it is important to give credit to and commend HD personnel that are not part of the building crew. Dustin, a Design Consultant, came to our house for the first time on a Saturday afternoon and spent 3 hours with us. He was on time, knowledgeable, respectful, and extremely patient; he answered all our questions and concerns and gave us the impression that he is not just out to make a deal for his employer, but actually cares about the company. My husband and I have had many projects done with contractors but we have never agreed to any proposal "on the spot" and without "sleeping on it". Dustin's attitude, clear, and honest opinion, as well as his dedication, made this a first for us! Dustin is an asset to the company and we hope that his work ethic is a reflection of HD Exteriors and that our update on the patio is as positive as our experience with him and this review.

Katia Hildesheim

1678909342

We hired HD to build us a new deck with a screened in porch underneath. We couldn't be happier with the result and working with HD. The process was smooth and they were communicative throughout. The entire staff was professional and courteous to include the estimator, office staff, guys actually building the deck and the project managers that would stop by. Even the owner Graham stopped by to check on the project. This is a great family owned business and I highly recommend them!

Mike Helbringer

1669557692

My family and I can’t recommend HD Exteriors enough.Our old deck was builder grade, falling apart, and not the safest. We contacted HD Exteriors July 2022 and they sent their sales representative, Corey Robertson, out a few days later. Corey was excellent – patient, a wealth of knowledge, and so personable. He took measurements, listened to what we wanted, then spent about two hours discussing our options. We decided to have our old deck removed, a new composite deck built, and under the deck a stone paver patio with a retaining wall built. We knew that this was not going to be a cheap or easy job, but it was one we had been saving up for and knew that it needed to be done and done correctly. Corey helped us make adjustments according to our budget, our expectations, and even took into account supply chain issues.When finished, we put down a deposit, told our project was understandably about 120 days out, and that the office would be in touch with us to handle HOA approval and building Permits. We were contacted the very next day by the President of HD Exteriors thanking us for our business, and a few days after by the HOA Team with a 40-page packet of all required information to submit to our HOA for approval of our deck build. Many contractors do not do this step, usually it’s up to the home owner and that’s not the case with HD Exteriors. Our HOA approved our application right away and we were waiting until November 2022 to start our project, but instead we were pleasantly surprised.Middle of August 2022 we were contacted by HD Exteriors that our permits were filed and approved, and all of our materials were available so they were ready to start our project by the last week of August. This was such great news, and from there it was a whirlwind of activity. While at times it seemed a little overwhelming, we had nothing but open communication with management. Everything from when our supplies were going to be delivered to walk thru times. We also had all the contact information for our project managers and could reach out to them with any questions. HD Exteriors helped us every step of the way, and our final product was beyond our expectations.Great communication, delivered early and with very impressive results. Can’t recommend enough. 10 out of 10!

Catherine Landrum

1665168889

HD Exteriors did an amazing job rebuilding my townhouse deck. They guided me through the HOA and county approval process, communicated progress constantly, and built a fantastic quality deck.They took the time to sand every visible wood surface, added moisture barriers to protect the structure, and used tighter joist spacing to add rigidity. Overall very impressed!

Jake Mercurio

1660572346

We are so pleased with the outcome of the deck that we decided to do a partial patio as well. The work was completed in a timely manner and the team was very professional. Adam our rep did a great job at selling the products and suggesting color pallets. We couldn’t be happier bringing the inside outdoors.

Lynette

1660430163

HD Exteriors knew all the right questions to ask and knew who to get in touch with execute our original plan and were flexible to allow us to add in additional features, as well as pause to allow for other required modifications to the gas lines before they were able to finish the deck job. They tracked the project from start to end, were very responsive and had people we could reach anytime we had questions. We will use them again when the time arises. It was a great company and staff to work with.

Steph Marsh

1659986012

After receiving several estimates, HD Exteriors gave us a very competitive quote to resurface our deck and renovate our screened porch. They were very professional and responsive from start to finish. From their recommendations and design to their installation team and project follow up, they are a first class company. Quality work and customer satisfaction are clearly important to them - highly recommend!

Leila Herrmann

1657890600

HD Exteriors we’re very professional and responsive to our design requirements. We had a job that required multiple disciplines to complete and we wanted only one contractor. They were the only contractor to provide the proposal that met our total job requirements. And the job was started and completed well ahead of schedule. Many thanks. We love our porch remodel and new patio.

Don Crosby

1655415040

I met with HD Exteriors to obtain a quote to replace my wooden deck. The deck is 21' x 24' - so, it's rather large and I knew that it would be a costly project. HD Exteriors handles EVERYTHING! HOA submission and approval, permits, inspections, materials delivery...but, what's even better, I received texts and emails every step of they way. I did not need to call them to ask the status of anything. They scheduled the date/time to start the project and the workers were there 30 minutes early! When they said they would be on site - they were. I have had a lot of work done on my house over the years and have had both good and bad experiences. I am happy to say that this has been the best experience ever! The crew that does the work is incredibly hardworking, kind and friendly. What is even more impressive is that they completed the project in record time - and the end result is beautiful.

Janet Stypula

1653581366

Top notch service from quote to cleanup. I especially appreciated how HD took care of their employees and was forthright with all expenses up front. Great value found across a number of their custom deck options. Would do business with them again and highly recommend for any project you want to be proud of for years.

Scott Wilson

1653002532

HD Exteriors does stunning and beautiful work...see attached pics. They did a fire pit for me and I was so impressed with the result that I contracted them to do my patio and sidewalk. The workmanship and attention to detail were amazing. Both projects were started earlier than estimated which is remarkable given COVID and the on-going supply chain issues. From beginning to end, the crew was meticulous in every aspect of their work to include their nightly cleanup. The quality of the blue flagstone (patio) was of high quality: smooth, even in color, and perfectly cut. It was a true pleasure working with Graham Jr. who was friendly, responsive, helpful, professional and fair. This is truly a customer-focused company. HD Exteriors is a superb company and the pictures along with my comments tells you everything you need to know.

Rodman Sansone

1652053943

We were thrilled with our experience alongside HD Exteriors. From the initial sales visit all the way through the final product, we can't say enough about how great the process was. The salesperson, various office staff, project manager, and on-site professionals were responsive, respectful, and got the job done. I'd absolutely recommend HD Exteriors to anyone looking for a deck replacement. I'd also personally suggest requesting to work with Corey to start the process and Oscar for your project manager. Huge thanks to the HD Exteriors team for creating a whole new environment for our backyard!

Marshall Nayer

1650544416

Christian was our Program Manager with our deck and concrete landing rebuild. He always communicated with us and informed us what was happening. We scheduled a walk through of the finished product and it was awesome. They also had the best price for the project. We will definitely use them again.

Brian Legaspi

1650053698

I selected HD Exteriors to replace a 20 year old my patio door and repair an upper deck. The project expanded to designing a beautiful screen porch and patio that I LOVE! Thanks to Austin-Sales/Design and the HD crew for creating and turning my backyard into an oasis. Thank you Graham-owner, for calming my nerves. TIP to future customers: “Be Patient” (something I didn’t have a lot of).????

Tree Johnson

1649425057

Austin was a fantastic rep. He took my wife and I through all the options, but read the room and didn't waste time. He gave excellent recommendations that helped us design our dream deck/patio. Cannot wait to have it built.

Brian Nash

1649141920

HD was a great business experience from beginning to end. They worked within my budget and built a patio I am proud of. Well worth the money. Nothing but good things to say! I appreciate the service!

Brandon Mitchell

1648573626

HD rebuilt an existing deck while simultaneously expanding the original footprint and adding a 3 seasons room (screened porch). They were encumbered by having to work with another contractor to modify a fireplace chase to accommodate a new fireplace being installed concurrent to their job. The other contractor was difficult and disorganized but HD not only performed their portion of the job well, but they also helped mitigate poor work done by the fireplace contractor. They are easy to work with, friendly, helpful and do quality work. Highly recommended.

Wesley Eans

1646075536

Working with HD Exteriors has been great and I highly recommend them for your outdoor projects. We chose them to build out a porch and patio for us and they were the best when it came to pricing. Luckily for us, the competitive price did not mean a lower quality, as we have been very satisfied with the top notch craftsmanship they provided. Starting from the design process, Corey did a great job of listening to what we wanted and envisioning a design we were happy with. Even after the contract was finalized, they were great when it came to requests and any modifications we wanted. I think we went through at least 3 major design changes with them and they were accommodating each time. Communication with the front office was easy as they had an automated system to let you know where you are in the process and helped you to schedule the next steps. The workers were very professional and courteous also, cleaning up the site after every night. When we pointed out issues are things we did not like, the whole team was quick to respond and make the fixes/updates. I would not hesitate to go with HD Exteriors again for future projects and recommend them to anyone looking to build a porch, patio, or deck.

Long Cao

1645211807

HD Exteriors was amazing to work with. I felt that thg hry cares and wanted to.make sure that I was satisfied with every detail. They completed the project exactly as I asked and was very flexible to make changes as needed. The team behaved very professionally, always cleaning and maintaining an orderly environment as they worked. I gladly recommend HD Exteriors. I also appreciated the direct involvement of the president of the company to answer my questions and go above and beyond my expectations.

Marie Hayden

1645122704

Working with HD Exteriors was a breeze, from the first meeting with our designer, Dustin Spencer, we knew we wanted to work with the company. After doing some follow up with neighbors, our decision to go with HD was cemented. We considered other companies who built a similar product to what we wanted, but the experience just wasn't there.HD handled everything from the HOA application (neighbor signatures were gathered by us, the homeowner), county application, inspection etc. Status emails were sent regarding the delivery of materials and when work would start. The timeframe in which these emails are sent could be improved or adjusted if the schedule changes. The payment system showed the payment schedule at the allotted time frames during the project (start, % complete, complete). I do wish there were email reminders for this portion as the project progressed but nonetheless, payment was made.Once the project was completed, the crew cleaned up and removed signs and trash.Getting a custom colored railing to complement the color of our home was key and HD was able to deliver. The quality of the work really does speaks for itself.I'm excited to decorate and get ready to enjoy the outdoor space.

Shari Barnes

1644950937

My husband and I couldn’t be happier! From the estimate to the building crew, everyone was wonderful to work with. We had looked at several other companies, but HD Exteriors was the only company to go over everything line by line on the estimate, they came back a few times to work through the estimate to ensure we were comfortable with the project. The building crew was friendly, punctual, and did an amazing job; very detail oriented. We would absolutely use them again and would recommend to all! Thank you HD Team, our new deck is amazing!

Felicia Schaeffer

1644593094

HD Exteriors is an amazing company to work with! They completely removed my unsightly 40 year old deck and replaced it with a modern deck of wood and multi-color composites. They guided me through the entire process from design, prep and construction, gave me regular updates along the way — and they delivered on time as scheduled. I now have a beautiful deck I absolutely love because it’s bigger, better and so much safer. I highly recommend HD. They’re definitely a Five Star company.

Fran Troup

1643485336

Working with HD Exteriors was a great experience. In the middle of winter, they built out a porch/deck combo for us, wow! Everybody at company, including the sales, design, office, and especially the working crews were very professional, accommodating & friendly. We are very satisfied!

Wayne Thorpe

1643460884

I recently used HD Exteriors to build my new deck. The entire team was professional and responsive. My sales rep, Jeremiah, was very polite and knowledgeable. There was no pressure sale. The cost was reasonable. Kim, kept me updated with the progress of permits and HOA approvals. The construction crew was great. The deck was basically completed in two days. I couldn’t believe how quickly they worked. The new deck is beautiful. I highly recommend HD Exteriors!

CC Adams

1641393735

HD Exteriors was great to work with on our deck and patio installation! They were excellent in communicating with us every step on the way. We will be enjoying our beautiful & well-constructed deck and patio for many years. We highly recommend HD Exteriors!

Alan Krumm

1639267358

H D Exteriors did major rebuild of my deck. The company is totally professional and responsive. The crew that did the remodeling was meticulous in every aspect of their work. I am extremely pleased with the new look.

Jack Liberty

1638549629

HD Exteriors installed a large wrap around deck on my house. They were highly professional and responsive and the quality of their work and craftsmanship met the highest standards. Just as important as the high quality of their work was the support they provided in getting the Building Permit and Homeowners Association approval.I highly recommend HD Exteriors.

Steve Frith

1637617203

Sometimes a frame simply goes unnoticed; then there is this masterpiece, my new pictureframe deck. It's gorgeous ????. I can assure you that this deck far exceeded my expectations and I'm not the only one oohing and aahing. It has the neighborhood seal of approval????????. I can't thank Tim (my sales rep) and his team enough for their patience, diligence and attention to detail. I highly recommend HD Exteriors to any and everyone looking to add a high quality, beautiful outdoor space to their home.

S. Willis

1636582717

HD Exteriors did an excellent job installing a new Trex material deck and stone patio. Our entire experience from beginning to end was excellent. Tim, our sales rep, was instrumental in assisting us with a great design for both the deck and patio suggesting colors and materials, lighting, etc. Tom, the project manager, kept us up to date on every phase of the project from the delivery of the material to the final inspection. The installers were respectful of our property, courteous, friendly and knowledgeable. HD Exteriors took care of everything including working with our HOA and county inspectors. The construction of our deck and patio far exceeded our expectations! We highly recommend HD Exteriors for all exterior projects!

Robin Toliver

1636058344

HD Exteriors designed and built a stone patio for us. The work started and finished ahead of schedule. This is very impressive since the entire construction industry was experiencing material and labor shortages. The work and workers were highly professional. Clean up was perfect. The yard was restored to its pre-construction condition. The HD Team provided progress reports every week. We always knew the status. I highly recommend HD Exteriors. They are my number one pick for my next project.

Thomas Thoma

1635880571

HD Exteriors is the epitome of customer service, quality craftmanship and over all professionalism. HD stayed in touch with me every step of the way, finished the project ahead of time, and as promised, did a total clean-up of the job site before leaving. I had a patio installed, one that I will enjoy a lifetime so it was important it be done correctly - I enjoyed the HD experience and will also enjoy the patio for life.

Jack Clark

1634840476

HD Exteriors built a gorgeous deck for us in August. We had an amazing experience from start to finish.Our salesperson, Corey, is so friendly and sat with us as long as we needed and explained all of our options and gave us great and honest advice. Financing was easy and their team handled all of the permits and documentation.The crew and the foreman were excellent as well. Very responsive when we had questions or concerns, respectful of our property and keeping things neat, and worked quickly, efficiently and diligently. After the deck was finished, they had a great electrician come to add an outlet for us, and he was knowledgeable and willing to add a second outlet at the last minute when we decided we wanted it. Our inspection went smoothly, and a few weeks after our project was finished, HD sent someone out to make sure we were happy with our new deck and that we didn't have any concerns.Our experience was great from start to finish! We are so happy with our new deck, it turned out even better than we could have hoped. I would highly recommend HD Exteriors and we will definitely use them again for any future projects we might have!

Karen Rivers

1634062151

HD Exteriors is an excellent local company that installed a deck that was high quality, built on time and was completed exactly the way I requested. The company and its employees are very professional, friendly and wonderful to work with. I will use HD Exteriors for future projects and highly recommended the company.

Joseph Sams

1633492436

HD Exteriors built a screened in porch for us and also refurbished an existing screened in porch. The people they had working on our project were very respectful, professional, and knowledgeable. When we had questions, they were very good at making sure everything was answered to our satisfaction. They went the extra mile to make sure we got what we expected and paid for. We were very pleased with the work and I would definitely use this company again.

Misty Geralt

1631804478

We have an incredible new deck because of HD Exteriors! This business provides knowledgable and courteous sales staff and the workmanship of the deck was expertly crafted. We we updated as to the progress of our project via timely emails and the project was finished before the proposed deadline. HD Exteriors does business the way things used to be done with honesty, expertise and concern for your satisfaction of the job you paid for. They have our business for life!!!

Richelle Smith

1630078954

I had them tear down an old deck and build a new screened-in deck. They were professional and friendly at every step. They designed a great deck for me and were very flexible when I changed my mind at the last minute. They were able to schedule most of the work for when I was on vacation so my dog wasn't disturbed by construction noise. The work was done on time, looks great, and is perfect for my needs.

Terrence Comella

1630016172

Lovely composite deck built. Easy design and build process and they even submit everything you need to the HOA for approval. Definitely recommend this company!

Ashley Nguyen

1629896735

We had HD Exteriors install a deck on our house and we were very impressed by their customer service and quality of work. They had great communication before, during, and after the build. Our salesman, Corey, took the time to walk us through all the options and pick out exactly what we wanted. They handled all permits and HOA and county approval. Our deck turned out better than we even had imaged. They will be our go-to for any exterior project from now on!

Ricky Turner

1628886220

They built a new deck off the back of our house. They kept us updated every step of the way. They took care of everything (HOA, permits, surveys, removed our old deck). They responded immediately with any questions we had. The workers were very professional and did a great job. We love our new deck and would highly recommend HD Exteriors.

Traci Middleton

1627772664

HD Exteriors did a fantastic job with my deck. Couldn't be happier. I highly recommend them if you are considering a new project. They were on time and easy to work with.

mark laurent

1626910385

Haven't made my final decision but Austin's professional presentation was outstanding. His product knowledge and expertise was very impressive! Thanks HD hope to do business soon!

Aubrey Sneed

1626136676

David Sisson did an outstanding job answering our questions and providing a detailed estimate regarding costs for a composite deck. We are not working with this company currently due to limitations with our budget, but we will consider HD Exteriors seriously in the future.

Laura Groff

1624904019

We used HD Exteriors to build a deck with Trex flooring and a wood pergola and railings. They finished the job quickly, cleaned everything up, and we're very professional. We are very pleased with the finished product.

Melissa Hall

1622639638

We got a new wood deck with trex cocktail rails installed by HD exteriors. The whole process from the estimator, install crew and crew leader was top notch. The install crew were here daily working full days. We are very happy with their workmanship and finished product. Highly recommend!

Dante Reategui

1622119255

Amazing craftsmanship on my new Trex screened in porch. Truly amazing. The warranty after delivery was equally impressive. Thanks HD!

John Dix

1621437599

HD Exteriors built me a BEAUTIFUL custom deck & Flagstone back-door stoop. The entire process from start to finish was absolutely professional and efficient! highly recommend their services! I am extremely satisfied!

Teresa Peterson

1619203728

I was extremely pleased with the job HD Exteriors did on my deck. I would highly recommend their services in the future

john jones

1618934523

My wife and I had a great experience with HD Exteriors. We had a 2nd story deck built by them over the summer and it turned out beautifully! From our initial consultation with Corey, to communication along the way, to project completion, HD Exteriors provided professional, safe, and high quality service. We’re starting another project soon and hope to work with these guys again!

Kevedo Alleyne

1607554353

I don’t normally go out and put reviews unless I’m moved by an experience, service, quality, etc. In this case I just had to get it out there. HD Exteriors has been the best experience I have had with any patio/porch/deck company ever! Over the course of 3 homes, this is the fifth time doing a major exterior project. Each time I tried a different route of getting the project completed. Working with HD Exteriors has been the most rewarding and satisfying. They get an A++ for service, quality, cost, and just plain being human! I trust them whole-heartedly to do any future work on my house. In fact, I have already made plans for additional projects in my back yard and will be using them for all of them. My father is a tough critic and hard to impress. He is an excellent gauge that I use when making decisions. In this case, even he was extremely happy FROM THE BEGINNING with the work and experience! I just can’t say enough great things about the company, the workers, and especially the main team I worked with for this effort: Graham Sr., Graham Jr., Tom, Edwin, Diane, Beth, and Kim. If you want a WIN-WIN situation, then I suggest you go with HD Exteriors!It began with me having ideas of what I wanted added to the back of my house. I had contacted many companies to get ideas, suggestions, and estimates. Out of all the companies that came out, HD Exteriors had the best of all worlds! Graham Jr., the owner’s son, came over to look at the space, make suggestions, and give an estimate. Working with him was the most pleasant experience in customer service I have ever had. That was the beginning of me realizing HD Exteriors is what I wanted out of partnering with a business to complete a project. For this work, I went with a patio, deck and covered and screened porch. Graham Sr., the owner, was the next step in making the design a reality and crunching the final numbers. In fact, if it wasn’t for him, my project would have been average in terms of detail and looks. But he made a stellar design, incorporated my wants, and still was able to bring the price point down to something that worked for me and him. In fact, he was the lowest quote I had received! His work also included a warranty that was longer than the others and he was going to make sure we are happy at the end of the project. When the work began, the crews that came out for the work also were very pleasant and easy to work with. Tom, the project manager, and Edwin, the supervisor, were great to talk to and helped in making things happen. They were on site as needed. The crews were professional and knew what they were doing. When the work was completed, I couldn’t believe what I had on the back of my house! The completed patio, deck and porch turned out to be the best design in my neighborhood! My family could wait to start using the new space. Everyone was so happy. Neighbors were stopping through just tell me how wonderful the completed project looks and that they want something like that. I’m still in awe on how it turned out. It was natural and classy at the same time. It was PERFECT!I worked with Diane, Beth, and Kim throughout the whole process. They are in the HD Exteriors office and assist with the logistics, scheduling, payment, and closing out the project. It was an awesome operation as a whole. As said before, it’s a WIN-WIN! My family couldn’t be happier, and we look forward to future rewarding experiences and projects with HD Exteriors!

R G-man

1606762600

After a month of estimates, we finally found HD. From start to finish, all interactions were timely, professional, and they worked with you on the price. They wanted your business! Very good quality and experience with our upgraded replacement deck. We recommend!

Christine Wagner

1603221003

The HD team both for the new TREX porch and stairs and the Masonry work we had done were absolutely fantastic in all respects. Their workmanship was top notch and they were courteous, cleaned up after work each day they were here and very professional. They explained all they were doing and took time to make sure we understood all aspects of the job. I highly recommend them and would hire them again in the future.

Brian Valletta

1602515043

I needed to replace the original deck on our 26 year house. The original was a standard townhome 12x10 "balcony" . We have an end unit so space was a bit more than usual so we wanted something to extend the entire back of the house with stairs going down the side towards the front gate. Dealing with HD was a pleasant & professional experience beginning with the initial consultation conducted by Cory, the office manager Beth, office staff Kim, Project Managers Kevin & Tom, and even the owner Graham Perry himself. I conveyed to Cory right off the bat that honesty, craftsmanship and quality work were paramount to us and they didn't disappoint. At the end of the day, HD delivered big time. We have a real deck now, one that has not only enhanced our homes value with a beautiful outdoor living & entertaining space, but is also allows us to look beyond now at possibilities for a revamped brick patio beneath it. Neighbors are already stopping by to compliment on it and inquire about who did such wonderful work. Thx again HD!

Steve Andrews

1601064963

When you're looking to update your deck you should consider HDExteriors . They gave me an estimate and design of my deck in a safe manner during this pandemic. They processed the permit, HOA, and miss utility with no issues. The communicated with me with delays of the lumber because of supply chains was affected by covid-19. When the lumber was delivered the HD crew did the job in a efficient and professional manner. They even covered the cost of the verizon fiber line when it was cut by accident during the install. I would defiantly go with them again if there is any future deck projects in my future.

Pete Franco

1599580921

Pete Franco

1598836226

HD put in a deck with us this summer, from start to finish they were top notch. They were the first company we called out, and after meeting with different crews and quotes we liked them personally better and the rates were very fair. Great quality, our deck looks great and we would happily recommend this company to friends and family. They honestly went above and beyond, especially during these challenging times with covid- they made sure materials were ordered, delivered, etc. graham also was super great to work with... I know I asked a million questions and he was responsive and always on the ball. Super appreciate the entire team- Beth, Tom, graham and the crew were great. Highly recommend.

Taylor Mountain

1598463290

Graham Sr, Graham Jr, and the entire HD Exteriors family were a pleasure to work with. The price was great and the work even better. The deck looks amazing! They quickly responded to every email, phone call and text message. I have already recommended them to several friends.

Siragan Ozkan

1598388527

Wonderful experience with HD Exteriors. My deck looks amazing!! My deck went from the eyesore of my house to the best part of my house thanks to HD Exteriors. From the estimate and proposal all the way through the execution, everything went great.

Susan McLendon

1592611583

Our small 8x10 deck replacement turned into a multi month challenging project when the condo association, Arlington County, and Covid-19 all presented us with unforeseen obstacles. Throughout the process Graham Perry and the HD team worked tirelessly with us to address the various concerns. When it became apparent that the county was making a rebuild impossible, Graham worked with us to change the nature of the work to comply with the county and condo board restrictions. Although this meant less money for HD, Graham arranged to get the deck built quickly and beautifully. Even the condo board members said it was an excellent job that will last for years. It is a pleasure to work with a group of people with such professional integrity and commitment to the customer. Difficult situations are when you really learn about people. The HD team is a group of great people who are great to work with.

Dana Plummer

1590963992

We recently had some work done by HD Exteriors, specifically having our deck re-planked, new staircase built to code, new rails and a small extension for a shed. They knocked it out of the park. They went above and beyond to work with the county (PWC) to get us a new and accurate PLATT for the property and sending the required documentation to our HOA for the project. They were very good at telling us where they were in the process and kept us up to date on the progress up to actual project start day as well as continuing communication throughout the completion of the project. We got on the schedule right away, and the project was done in a week, (but would have been faster if not for two rain out days). I would 100% recommend HD Exteriors to work on your project if you are thinking about doing some fix it’s to your deck or outdoor space.

Brian Evavold

1586826603

Brian Evavold

1586826599

Tom and his crew did a wonderful job on the deck. It looks great. I had an electrical problem that happened during the job due to the use of the power tools. They sent an electrician to fix the problem that took several hours to find. Very professional. I highly recommend this company. Thank you Beth and Graham.

Brenda Roberts

1586731885

Best company with which to work! Friendly and professional from the owners to each contractor who was on our property during the project. Its a good sized deck and we wanted a roof. Not an easy task. It turned out perfect! I'd recommend them to everyone!

Hope Bailey

1584024200

HD Exteriors came out to my home this month for a project and it was fantastic. Not only were they incredibly professional and knowledgeable but they do amazing work. I will call them again for future projects. I recommend HD Exteriors to all my friends and family.

Josh Smith

1582260395

This is the second time I've worked with HD Exteriors. They did pavers for my backyard and redid my deck. That should tell you how impressed I am with the company. They worked with me throughout the process. All issues were resolved immediately and professional. I highly recommend them.

Celeste Booth

1578072809

We consider ourselves lucky to have found HD Exteriors to build our deck addition and the lattice work cover for the underside of our existing screened porch. Prior to this, we have called and interviewed a few other contractors who did not satisfy our requirements and price point. The HD crew of Jose and Rodolfo did a great job in spite of challenges that were not of their own making, like weather delays. Their boss Graham was very forthcoming in explaining to us when they encountered minor problems, and patiently listened when we had questions. We really felt that we could trust them to finish the work according to the contract, which they did. The company office staff was very professional and promptly responded to our queries. HD Exteriors, in our opinion is a contractor that puts customer satisfaction above all else - including the bottom line. We would highly recommend them.

Rolando Paguio

1574541764

Great team work! They handle everything very organized, clearly and fast. Job was done perfectly and will be pleased to ask them for more projects.

Matheus Piedade

1574030179

Great job on my new deck. Reliable people who worked with us to get the job done despite weather slowing them down. Definitely reaching out to them for future work on my home.

Emmanuel Perez

1573522698

Great job on my new deck. Reliable people who worked with us to get the job done despite weather slowing them down. Definitely reaching out to them for future work on my home.

Emmanuel Perez

1572923666

We did a large project with HD Exteriors for replace and rebuild a deck with rain escape system and stairs; remove and replace patio with high end stone pavers; remove and replace fence. Graham and the crew were first rate! Project was well organized and timely. Beth managed the office and kept us informed. Overall we spent about $36K, but the price was better than those we competed it with and the quality was outstanding. Crew was very nice and Graham took the time to ensure we were happy with every detail. Payment schedule was straight forward and ensured they had skin in the game throughout the project. Would not hesitate to use them again. Their work is second to none!

steve Laurance

1571873972

Fantastic project! Some of the best work I've seen. The crew was professional, on time and kept the work area cleaned up daily.

Mike Dunn

1571687163

Fantastic project! Some of the best work I've seen. The crew was professional, on time and kept the work area cleaned up daily.

Mike Dunn

1570221429

HD Exterior did a wonderful job on our deck. From start to finish they were amazing. Always there with follow up and kept us informed of everything going on. They finished the deck in literally two days. We were on it by Friday night. Highly recommend them. Very pleased .

Trillex

1568672912

Very good price, Excellent workmenship, great service delivered on time and on budget. We used their service to build a deck and screened porch with maintenance free composite decking materials (TREX). We are very happy with the finished product. Thank you Graham, Fred and crew members

G. R. Patel

1566911391

HD Exterior was awesome. Graham Jr was very honest and fair. He gave us a fair estimate and a time line that he followed closely. He also patiently answered all of our questions and supervised the entire process to make sure job is done in timely manner. The entire staff and crew were professionals and courteous. thanks to Graham Sr and Graham Jr for all their hard work.

Nahid Bokaee

1562866463

Fantastic job!!! Graham Sr., Beth and Graham Jr were there throughout the project. The roof looks great. Would recommend them for your exterior projects. You're welcome to contact me to see the finished product. Thanks HD Exteriors.

Kenneth Johnson

1562807195

HD Exteriors built our deck and put in a sliding glass door for access where there was previously a window. Graham and his team made the process easy from the beginning. They handled getting HOA approval, permits and kept us informed during the whole process. The deck and door look beautiful and the county inspector commented on the high quality of work. A couple of boards needed to be replaced, but they took care of that quickly. I would highly recommend HD Exteriors and will definitely consider using them in the future to replace our windows and siding. Thanks Graham and team!

Morgan Lenihan

1557932959

I just want to say that it was a true pleasure and pain free experience having HD Exteriors build our dream deck. Graham sat with us on day one and helped us draw up a blue print of what we wanted our deck to look like. He listened to our requests and gave us his personal opinion on aspects. His experience in building decks really made the final results perfect! His team did all the leg work for us, pulling permits and having inspectors come out to inspect the work. His team also arrived on time and were very friendly. They worked so hard from beginning to end never skipping a beat. When the project was completed, they cleaned after themselves and left nothing behind. The project was completed on time in the promised time frame. We noticed a week after that a section was not even. HD Exteriors had their team repost back and repair the issue. No problems! This was the definition of a perfect transaction. The service Graham and his team provided us was unmatched. Phone calls and texts were answered almost right away every time. They offered us the best price beating other estimates we received. We couldn't have asked for a better experience. Thank you HD Exteriors for making our dreams come true.

George S

1557788040

Found HD Exteriors to be an honest company to work with. They worked in a timely fashion and had great communication with us throughout the project. Left the job site cleaned up -- we would highly recommend

Diane G

1552447416

HD Exteriors - A+You won’t believe this - HD Exteriors did the project as if the work was being done on their own house. Everything they said they would do was done in a timely and competent manner. They cleaned and took the trash away every day. The communication between all of us was exceptional – they willingly listened to us and went out of their way to make sure that our questions were fully answered.During our 40+ years in NoVA this was the best experience we have ever had with the contractors that we have worked with. Our deck/porch project went flawlessly and was done by courteous, intelligent and experienced professionals. On days when they knew they would be late (only a couple of times) they always told/called us. We never wondered where they were – they did not let the project linger. They worked continuously except for lunch – no breaks or wasted time. They measured twice and cut once. They did not rush the project just to get it done. What else can I say? From our first meeting and subsequent contract to the finished project and final walk through, HD Exteriors was outstanding every step of the way. I would use them again without hesitation.

Byron

1540619602

melanie hayman

1540140651

We had our front porch redone using composite decking and trex railing system.They did a great job. The only reason I did not give 5 stars was because there were some issues that came up but they were quick to resolve them. They definitely stand behind their work and make everything right. I highly recommend them and would use them again.I attached before and after photos.

Carolyn Kievenaar

1694809952

HD Exteriors got my roof completely covered by Insurance at no cost to me except for my deductible. They basically did all the work for me. While they could work on their responsive time and coordination between different departments, overall their work was great and eventually I got everything I wanted!

Hunter Wilder

1661185984

Overall they did a great job and we're really pleased with our new deck and fence. Their customer service was excellent. It's above and beyond what we had before. When we called for a quote they were prompt in scheduling and Graham came out as scheduled to give us a quote. They worked within our budget and gave us options we hadn't considered, like using black aluminum rails instead of wood, which looks really nice and will last a long time. The deck was completed quickly and the guys who built it did a great job. Two different guys completed our fence and lattice work under the deck, and I feel they rushed the job. There were few things I pointed out and they quickly addressed those issues, but now that it's been completed for a few weeks there are little things I'm noticing about the quality of the fence construction that I'm not thrilled about. I'm also picky, it may not be things that stand out to others. Overall we're happy, just some details that I feel could be better. I would recommend them to others.

Ashley Welch

1592930979

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