Our Process

From our initial meeting to the completion of your project, our number one goal is to exceed your expectations. We install economical projects with great resell value along with large outdoor living staycations. When you choose to work with us, you get a project manager to communicate important information and oversee the installation of your project.

Before we can begin construction, there are many tasks that must be completed. We do this efficiently by using project, customer service and communication tools and technologies along with a great staff that all share the same vision of excellence. Below are the steps we take to ensure you are 100% satisfied with your choice.

Process Page

1. INITIAL VISIT

What Can I Expect During This Visit?

You can schedule your free consultation by calling our office or submitting online. We will send an experienced tech or designer to your home to gather information and advise you on your project. We can typically provide an estimate at that time, so you’ll know exactly what it will cost for your deck installation, patio enclosure, roof replacement, or any other type of exterior home improvement project.

We will take measurements and photos
We will show you photos to determine how you want your project to look
We will discuss material options and cost
We will answer any questions you have about HD Exteriros

2. FREE DESIGN AND INSPECTION

We will provide an exact quote for the job when we meet. If the estimate will require more time, or it is insurance related, your tech will schedule a follow-up appointment so that he/she has the time required to properly price your job.

Exact Quote

When we say Exact Quote, we mean it. This is not an estimate, we guarantee the price for 1 full year. You will never be asked to pay more during the construction process. If the original project is modified by you during installation, we will address those changes fairly as they occur.

3. PROJECT MANAGEMENT PORTAL

COMMUNICATION IS KEY!

4. CONSTRUCTION DRAWINGS

For projects requiring building permits, we typically include detailed framing drawings which serve several purposes.

Building officials may want additional details included before issuing a permit
Building inspectors prefer them
Installation crews use them and that reduces mistakes
Home owners love them because they know exactly what they are getting

5. HOA APPROVAL & PERMITS

WE HANDLE THE HOA

Many projects will require HOA approval before construction can start. Team HD will prepare the HOA application, including all relevant drawings and samples, and deliver that to you in time for your next HOA meeting. You don’t have to worry about anything, we will handle this for you!

AND BUILDING & ZONING PERMITS

All of the costs for obtaining relevant building permits are included in the price of the job. Most importantly, we will be responsible for passing final inspections, not you!

6. MATERIALS & SCHEDULING

Scheduling will depend on several factors – the time of year, the weather of course, and any deadlines you may have for an event at your home. We love happy customers, and projects built on time lead to happy customers. With that, there are many factors that we cannot control but we always strive communicate realistic time frames for completion and our goal is to exceed all of your expectations.

7. INSTALLATION & COMPLETION

Now its time to install your new project. This may take days, weeks, or even months to complete depending on the size and scope of the work. Your project manager will keep you informed every step of the way and a crew leader will be onsite to answer any questions that you may have. Once complete, we will schedule a walk thru to make sure there are no unresolved “punch list” items that need to be done. Once have completed the job to your satisfaction it’s time to invite friends and family to see your new look!

Outdoor Living

Exteriors

Photos

Videos